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Westold

Returns and refunds

Return Policy

All Sales Are Final
Because we specialize in pre-owned and one-of-a-kind items, 
all purchases are final and non-refundable. We encourage customers to review product descriptions, photos, and condition notes carefully before completing their purchase.

Our Commitment to Your Satisfaction
Even though we cannot offer returns or refunds, your satisfaction is extremely important to us. If you receive an item that is not as described, arrives damaged, or if you have any concerns about your order, please contact us within 
48 hours of delivery. We will work with you to find a fair solution, which may include troubleshooting, partial credit, or other customer-care options depending on the situation.

Product Descriptions & Condition
We strive to provide accurate descriptions and detailed condition information for every item. If you ever feel something was misrepresented, please reach out — we are committed to making sure you feel confident shopping with us.

Questions?
If you need clarification on an item before purchasing or have any questions about our policy, we’re here to help. Contact us at 
[email protected].